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TERMS AND CONDITIONS

Listed below are the general terms and conditions governing the relationship between Jaroslav Lauermannem ( the Owner of the website the Bachelorette party.cz, Stag.cz, Czechaction.com, stag-henparty.co.uk, Bubblesfootball.com, bubblemice.cz) and You as the giver of a gift package, or the recipient of the gift package, if it is a different person. In the case of when you will be below the text referred to some questions, do not hesitate to contact us on tel. The numbers 420 723 675 990, or. by email at [email protected]

GENERAL BUSINESS TERMS AND CONDITIONS

I. General provisions

Jaroslav Lauermann, ID: 03365204 , with its registered office Křešice, Záhořany 111, registered in the commercial register maintained by the Municipal court in Prague, is a provider of gift and experience of services.

These General terms and conditions regulate the contractual relationships and define the rights and obligations between Jaroslav Lauermannem, and customer services, or by a third person, for whose benefit the service is ordered, or that the service will use. All such contractual relationships shall be governed by the generally binding legal regulations of the Czech republic and these General terms and conditions.

If the contracting party is a consumer, shall be governed by the relations, which are not determined by these General business terms and conditions, the civil code (act no. 89/2012 Sb. as amended) and the law on consumer protection (act no. 634/1992 Sb. in the current version). If the contracting party is another entity, shall be governed by the relations not governed by these General terms and conditions and to the civil code (act no. 89/2012 Sb. in the current version).

II. Definition of terms

Consumer contract – a contract purchase, contract for work, or other contract, where, on the one hand acts entrepreneur and on the other side of the consumer; a consumer is any person who is outside the scope of their business activity or outside the framework of the independent exercise of their profession enters into a contract with the entrepreneur or otherwise interact with it.

The service provider or whether the provider (Jaroslav Lauermann) – is a person who, when concluding and fulfilling the contract, is acting in his commercial or other business activity; it is the entrepreneur who, directly or through another entrepreneur (hereinafter referred to as “the contractor services”) provides the services.

The client services or whether or not the client – (i) the customer may be a consumer, i.e. a person who, when concluding and fulfilling the contract is not acting in his commercial or other business activity; it is a natural or legal person who uses services for purposes other than for the business with the following services; (ii) the client can also be an entrepreneur who uses services for the purpose of your business with these services.

The recipient of the service or whether or not the recipient – it is either directly to the client services or a third person for whose benefit the contract was concluded, and the one with her expressed consent, or. the third person that the recipient of the services of their rights and obligations from the treaty ceded.

The conclusion of the contract – the order of the principal is a proposal for the conclusion of the contract and the actual contract is concluded at the moment of delivery of a binding consent of the provider of services to the customer by the proposal (confirmation of the order by the service provider); from this moment between the provider and the customer incurs the mutual rights and obligations; if the contract is concluded in favour of a third person, the latter becomes entitled to the moment when the treaty of expressing approval; and until the third person does not consent, the contract raises the effect only between the contracting parties, which it concluded – in the meantime has the right to implementation of the contracting party, which transactions in favour of third parties reserved (the same applies, if a third party consent refused). The consent of the recipient of the service with these terms and conditions means the consent sent in a request for a reservation for a specific date of the service provision. Apply if the recipient of the supply the certificate/voucher, it is considered that the recipient of the service with these terms and conditions

The service of all the services provided by the Provider to the customer or the beneficiaries of the service under the conditions laid down in these General terms and conditions.

Experiential certificate/voucher is the voucher evidencing the authorization of the client or recipient of the service, use the service provided under the conditions laid down in these General terms and conditions. This then also serves as a ticket to the experience.

Universal certificate/voucher – the voucher is on the provision of services entitling them to the use of the service according to the selection of the recipient of the service under the conditions laid down in these General terms and conditions. This then also serves as a ticket to the experience.

Adventure package – is a voucher for the provision of services entitling them to the use of the service according to the selection of the recipient of the service under the conditions laid down in these General terms and conditions. Contains the adventure the certificate/voucher and this then also serves as a ticket to the experience.

III. Information about the contract and the General terms and conditions

The sending of the order (i.e. the proposal for the conclusion of the contract) the client confirms that he is familiar with these General terms and conditions and that with them wholeheartedly and fully agree. These General business terms and conditions form an integral part of the concluded contract.

The contract is concluded in the Czech language, unless the parties otherwise. These General terms and conditions are displayed on the website www.stag-henparty.co.uk and www.czechaction.com

IV. The protection of personal data

The personal data of the customer, or the recipient of those services necessary for communication with such persons, will be used exclusively for the purposes of the performance of the contract, including the booking of services (activities), or its changes. The client eventually. the recipient of the services reflected together with the consent with these terms and conditions and consent to use of his personal data to the extent of the contact data (name, surname, telephone number, email and address) for the needs of the performance of the contract and further for the purposes of internal analysis and analysis.

In the case where the recipient of the services of a person different from the client, can be his / her personal data are used only for the purposes of the fulfilment of the contract, to any other processing of its personal data is required of its explicit consent.

The client, or a third person, for whose benefit the contract is concluded, has the right to access his personal data and the right to correct them, including other legal rights to such data. At the same time has the right to consent to the processing of personal data at any time in writing to the appeal. The personal data of customers are stored in accordance with the generally binding legal regulations of the Czech republic, in particular with the law on the protection of personal data (act number 101/2000 Sb. in the current version). All data obtained from customers are used solely for the internal use of the provider services and is not provided to third parties. Exception to this are the external service providers and third parties to ensure the delivery of the goods which are the customers ‘ personal data transmitted to a minimal extent (name, surname, address, telephone number and email), necessary for the fulfilment of the contract. The client eventually. the recipient of the services reflected together with the consent with these terms and conditions and agree that the Czech post office s. p. uses the above information for the purpose of delivery of the ordered goods and further that the Czech post office s. p. is entitled for that purpose to authorise a third party.

The personal data of customers are fully secured against abuse. The Data are stored electronically and are not shared with the applications of third parties.

The client or recipient of services, reflected, together with the consent with these terms and conditions and consent to receive information about upcoming activities of the service provider (i.e. promotions, events, etc).

The service provider is evaluated for statistical purposes, information on the use of the website www.stag-henparty.co.uk, www.czechaction.com (e.g. the number of users visiting these sites, where the entry on the website is made). These information are only numeric (no personal data) and will be used for the needs of internal analyses and analyses for the purpose of improving the quality of the website of the service provider.

All material and information on the website of the service provider are solely the intellectual property of this company (businesses) or persons with him cooperating. The following materials and information shall not be arbitrarily used or edited without the consent of the service provider.

Website of the service provider may contain links to other websites of third parties; the service provider is not responsible for the content of such websites and the services offered thereon.

V. The object of the contract

1. The object of the contractual relationship

The subject of the contractual relationship is the commitment of the service provider to ensure delivery of the services described in the contract (i.e. the order and its confirmation) and the commitment of the client to pay for the provision of such services to the provider the agreed price and services under the specified conditions of use. The contractual relationship is established between the customer service and the provider of the services by the delivery of a confirmation of the order by the provider to the customer (i.e. at the moment of conclusion of the contract).

2. Order

Order of services can be done through the stand of the service provider, by phone or e-mail. The order represents the proposal of the client to the conclusion of the contract the subject of which will be the provision of the services referred to in the order, under the conditions and in these General terms and conditions above.

Chartered may be a sensation voucher or adventure package.

3. Gift package, its transmission and receipt of the

The service provider will deliver to the client or third person for whose benefit the contract is negotiated gift package (voucher or adventure package – according to the order) and through email. For delivery of a gift package to the recipient of services shall be deemed its acceptance of the service recipient or other authorized person to the specified email in the ordering of services.

Part of the gift package is a voucher(voucher) containing other terms and conditions which will experience realized with regard to its nature, the validity of the voucher and a security code (i.e. the number assigned by the service provider). Part of the gift package are on these General business terms and conditions. Part of the gift package is whether or not the invoice.

5. The drawing of the ordered services, the validity and book

Adventure voucher(voucher) can be used for accessing the services referred to therein.

The exchange of concrete experience is the only possible one for the other particular experience in the same position at.

For the avoidance of doubt the service provider expressly declares, that part of the contractual terms and conditions of the contract concluded between the provider and the recipient of the services is not the duty of the service provider to replace experiential voucher/voucher or adventure package for consideration, in the form of money.

Experiences organized in an exclusive term is not possible due to this exclusivity exchanged for another. On this fact the client will be informed when you purchase services and further, this information will be listed in the covering letter accompanying the zážitkovému voucher/voucher.

The validity for the use of the services referred to in the have a break of the voucher/voucher and experience of the package is determined when you purchase the voucher/voucher and experience package.

You can change the date, which is addressed in the impeccable service, the voucher/voucher and impeccable service, the package at least 14 days before the date of the experience.

The Service Provider reserves the right to determine other than the aforementioned force experiential voucher / vouchers and experiential package. The fact that the Customer will be informed when you purchase the service and this information will be included in the cover letter accompanying the voucher and adventure / or voucher and adventure package.

After the expiry of the period of validity of the experience of the voucher/voucher or experience package loses the recipient of the service is entitled to the provision of services and the commitment of the service provider to the expiry of the period of validity expires. The service provider in consequence, entitled to a contractual penalty in the amount of the paid price as a penalty for the breach of the obligation of the client to use the services under the conditions laid down in accordance with art. In. paragraph. 1 these General terms and conditions.

Permission to use the service may be transferred to a third person, while the person transferring this permission is required to inform the new creditor of the rights and obligations arising from the concluded contract.

Booking date and the place of use of a particular service must be negotiated with the service provider so that the service was used until the end of the period of validity of the experience of the voucher or experience package or the period of validity specified in the accompanying letter, so that the reservation request was made within a specified period prior to the requested date of utilization of the experience. The deadline for the submission of the reservation request is always listed in the accompanying letter and at least 14 days before the experience with regard to the nature of the particular experience.

The recipient of the services requested on the booking date and the place through the site www.czechaction.com and www.stag-henparty.co.uk,. The service provider undertakes to offer the date and location of the use of a service recipient of the service within 10 working days from the date of receipt of the request. After the email confirmation of the services offered and the term beneficiary shall send the service provider to the recipient of the service binding reservation by e-mail, making the booking becomes binding.

Experiences organized in an exclusive term are held in a predetermined deadline. On this fact the client will be informed when you purchase services and further, this information will be listed in the covering letter accompanying the zážitkovému the certificate/voucher.

6.Reversal rezervace

a) The recipient of the service:

The recipient of the services is authorized to cancel the reservation of the service in general at the latest 14 working days before the agreed date of supply of services (and the working time of the providers listed on the site) and arrange within the period of validity of the voucher/voucher term a new. If it is in the specification of the experience (in the accompanying letter, which is an integral part of any gift package) other specified period for cancellation of reservation of the service, the period, not the period of 14 working days according to the previous sentence.

If the recipient of the services is in breach of a contractual obligation according to the previous paragraph and the booking will be cancelled later than that period, or if the client for pumping services ever appear, is the recipient of the service is entitled to apply for a new reservation within the period of validity of the voucher/voucher, is, however, obliged to pay the provider a contractual penalty, the amount of which will correspond to the amount of the costs incurred by the service provider, or. the supplier of the services in connection with the original reservation, a maximum in the amount of the price of the ordered service.

Experiences Organized in an exclusive term are held in a predetermined deadline. The reservation can not be the recipient of the service to cancel. On this Fact the client will be Informed When you purchase services and Further, this information will be listed in the covering letter and experience Accompanying the the certificate / voucher.

b) Service provider:

The provider is entitled to cancel the reservation of the services no later than 14 working days before the agreed date of supply of services (in working hours to 17:30 hrs). The client shall in that case have the right to negotiate the term of the new. If in this situation will not be possible to experience the book in the context of the validity of the voucher/voucher, he will by the service provider, the period of validity of the voucher/voucher shall be extended so as to be able to be booked nearest possible date.

Cancellation of the reservation made by the provider later than the above time period, establishes the right of the recipient of the service on the compensation of damages incurred by him in direct connection with the cancellation of the booking (for example, the cost of transport to the place of supply of services), up to a maximum of the price of the ordered services. In this case, the recipient of the services eligible for the negotiation of a new term

within the validity of the voucher/voucher, or if a possible date within the period of validity of the voucher/voucher, so the earliest possible date.

If, however, the booking will be cancelled due to force majeure (in particular the weather, if it has an impact on the provision of services etc), the recipient of the services eligible for the negotiation of a new term in the context of the validity of the voucher/voucher, or if a possible date within the period of validity of the voucher/voucher, so the earliest possible date, does not, however, entitled to compensation for the damage incurred by him in connection with the cancellation of the booking.

Experiences organized in an exclusive term are held in a predetermined deadline. An exclusive term can be a provider stornován (because of the intervention of a higher power, = weather, etc) and moved on to another. On this fact the client will be informed when you purchase services and further, this information will be listed in the covering letter accompanying the zážitkovému voucher/voucher.

For certain services, subject to the specific cancellation policy. Their wording is always stated on the accompanying letter, which is part of the experience.

VI. The rights and obligations of the contracting parties

1. General rights and obligations of the

The service recipient is obliged itself to assess whether it is medically and physically qualified for the safe completion of the selected service. Information about any restrictions, which may relate to some of the activities offered (e.g. age, health and physical fitness, where applicable, the requirement for a medical examination), are listed in the menu provider for each such service, and below are listed in the accompanying letter, which is an integral part of any gift package. The recipient of the service uses the selected service entirely on their own responsibility.

The service recipient is obliged to procure all the necessary documents needed to use the services (such as travel documents, insurance, certificate of medical examination, etc). The list of necessary documents is always given in the accompanying letter, which is part of the gift package.

The service provider assumes no responsibility for any damages incurred as a result of invalidity or incompleteness of the necessary documents, which ensures the service recipient.

The service recipient is required to attend at their own expense, at the agreed upon time at the place of supply of services.

The service recipient is obliged to appear at the place of supply of services with the voucher/voucher for this experience as intended (i.e. marked with the number identical with the number of the voucher/voucher in the e-mail binding reservation) and the voucher/voucher to surrender a service provider (or its agents/ subcontractors/responsible person) to the place of supply of services. If the recipient fails to submit before the service voucher/voucher, the booking will be considered late stornovanou/nestornovanou by the recipient of service with the consequences referred to in art. In. paragraph 6, point. a) these General business conditions; i.e., the same effects as when a client fails to appear.

The service provider assumes no responsibility for the case, that the recipient of the service, shall communicate or otherwise make available, whether dobrovonlně or from the negligence of the third person of the number of the voucher/voucher and/or a security code and a third person to the knowledge of such information exploited for the use of the services by the service provider instead of a service recipient.

The service provider undertakes to through the vendor services to ensure the place of supply of services responsible person who proškolí recipient of the service, and acquainted him with all the responsibilities and the conditions which must be observed for a period of carrying out of service.

The service recipient shall be responsible for the damage they cause to the service provider or its suppliers of services in the framework of the execution of the service due to violation of instructions of the responsible person, with which he was familiar before the provision of services or through voucher/voucher and/or cover letter.

The service recipient has the option in the case of the interest of the draw at the supplier’s services additional services beyond the services purchased from the service provider, however, always only on the basis of a direct agreement with the supplier of the services. The recipient of the service is in this case obliged to pay the price of these services directly to the supplier of the services.

VII. Price and payment conditions

1. The price of the services provided

The price of the services offered is always listed on the website of the service provider. The price of the service according to the specific contract is always listed in the order of service and on the invoice included in the gift package. The price is always listed, including the relevant VAT rate. The price may be the customer services reimbursed only in ways that are for the individual services offered on the internet at www.czechaction.com and www.stag-henparty.co.uk.

Payment must be made in Czech koruna, british pound or euro. In the case of payment by bank transfer shall be borne by the customer all bank charges, so that the service provider was the agreed price for the service credited to his account in full.

2. The price for the transportation

To the price of the services provided (see preceding paragraph) will be added costs for transport, set out in the depending on the method chosen transport offered on the internet at www.czechaction.com and www.stag-henparty.co.uk.

3. The price for gift wrapping

To the price of the services provided will be counted on packing charges in the amount according to the current pricelist on the website of the service provider.

4. Discounts

Discounts on services can not be combined and/or combined with other discounts or action deals offered by the provider.

VIII. Withdrawal from the contractual relationship

The service provider is entitled to immediately withdraw from the contract in the following cases:

a) In case of cancellation of the provision of the required services by the suppliers of services. On cancellation of services the service provider is obliged to inform the recipient of the services no later than 14 days before the event/experience. The customer service is in this case entitled to a refund of the price paid. The contracting parties are further authorized to agree to the provision of a replacement service in the value of the originally agreed services.

b) For reasons of gross misconduct the recipient of the services arising from the concluded contract. In this case, the service provider is entitled to a reimbursement of costs incurred in connection with the execution of the contract set out at a flat rate of like 30% of the price of the service.

The client has the right to immediately withdraw from the contract in the following cases:

a) In the case of a gross breach of the obligations of the service provider arising from the concluded contract.

b) The client, who is a consumer has the right to withdraw from the contract within 14 calendar days of receipt of the goods, if the contract was concluded by distance means (internet, e-mail, telephone), and without giving any reason and without any penalty. Decide if the client is to take advantage of this law, shall withdraw from the treaty to send to the service provider at the latest within 14. day from the receipt of the voucher/voucher (gift package). The principal who is the consumer, however, can not thus withdraw from the contracts in the cases provided for in the provisions of § 1837 of the civil code (act no. 89/2012 Sb. in the current version).The client, who is a consumer and who withdraws from the contract may do so through e-mail communication.

Withdrawal from any of the above reason, any of the contracting parties must be made in writing and that the writing means and the email form.

IX. The complaint

1. The service provider is obliged to recipients of services to ensure the provision of services specified in the gift package in accordance with the contract, these General terms and conditions and generally binding legal regulations.

2. If the service provider of its obligations under the contract properly and in a timely manner, is the recipient of the services is obliged to defects in services provided by the provider to submit a claim without undue delay, however no later than within 14 calendar days from the termination of the provision of the service. In the case that the service provision has not been done at all, is the recipient of the services is obliged to defects in services provided by the provider to submit a claim without undue delay, however no later than within 14 calendar days from the first day, when the service should have been provided (when it should be started with its provision).

3.The customer is obliged to make a claim in writing (with a written form for the purposes of the contracts between the provider and recipient of services shall include in the email form) and is obliged in it to specify the number of an experiences of the voucher/voucher and describe the defects in services provided.

4. Service provider the complaint without undue delay, however no later than within 30 days from the date of its proper application, to execute. For the case of the rejection of the claim to the provider of services to the customer shall issue a written justification (and in writing for the purposes of the complaint procedure includes an email form).

5. In the event that the recipient of the services properly apply legitimate complaint, has the right to eliminate the defects of the service provided and if this is not possible, has the right to a reasonable discount from the price of the compensation, as the case may withdraw from the contract. If they are given the conditions for the withdrawal from the contract due to the service provider side, the recipient of the services, the right to a refund of the paid price of the service.

6. If the beneficiaries of the services already in the application or drawing services clear that the services are not provided properly, the recommended provider of services recipient of services, to provide you the evidence of the faulty provision of the services to facilitate the potential claim or a claim for damages (photo, video, confirming witnesses, etc) and submit them to the service provider when making a claim or the application of other claims.

“In the case, that occurs between us and a consumer to the emergence of a consumer dispute from the purchase contract or the contract on the provision of services that is not resolved by mutual agreement, the consumer may submit a proposal for the out-of-court resolution of such dispute to the designated body out-of-court resolution of consumer disputes, which is: The Czech trade inspection The central inspectorate – department of the ADR Štěpánská 15 120 00 Prague 2 Email: [email protected] Web site: adr.coi.cz The consumer can also use the platform for online dispute resolution, which is established by the European commission at the following address http://ec.europa.eu/consumers/odr/.“

X. Final provisions

The photos displayed on the website may be illustrative and thus differ from the actual experiences.

These terms and conditions are valid from 1.1.2015.